Etiquette for Guide and Service Dogs
Guide dogs are the guiding eyes for people who are blind or visually impaired. Service dogs are assistance dogs for people with disabilities other than blindness. These dogs are specially bred and trained for this most important job. There are several guidelines people should follow when in the presence of a guide or service dog to allow for the safety of the dog and its handler. Disregarding these guidelines can distract the dog, which can create a dangerous situation for the dog and its handler.
It's also important to know, that under the Americans with Disabilities Act (ADA), people with disabilities are allowed to be accompanied by their guide or service dog in all places the public is permitted.
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Please don't touch, talk, feed, or otherwise distract the dog while he is wearing his harness or vest. You should allow the dog to concentrate and perform for the safety of his handler.
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Don't treat the dog as a pet; give them the respect of a working dog.
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Speak to the handler, not the dog. Some handlers will allow petting, but be sure to ask before doing so. If allowed, don't pat the dog on the head; stroke the dog on the shoulder area.
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If the handler says no when you ask to pet the dog, don't be offended. The dog (or handler) might be having a bad day, or he might be in a hurry. Remember, a service dog is as vital to a disabled person as a wheelchair or cane. You wouldn't ask to pet their wheelchair or get mad if they won't let you pet their cane.
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You should not give the dog commands; allow the handler to do so.
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Guide and service dog teams have the right of way.
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Don't try to take control in situations unfamiliar to the dog or handler, but please assist the handler upon their request.
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When walking with a guide or service dog team, you should not walk on the dog's left side, as it may become distracted or confused. Ask the handler where you should walk. Depending on the situation, they may ask you to walk ahead of them on their right side, or behind them by their right shoulder.